Holds

keep limited holds history for when patrons claim not to have an item belonging to another library

1

I know this probably breaks with confidentiality etiquette, but it would be helpful to keep a little bit of holds history on bib records that we could access.

Category

Status: 
Under review

Provide a way for hold notifications to be updated when patron information is updated

8

The hold notification options for phone, email, and SMS (if enabled) are stored in each individual hold. When a patron's record or hold notification preferences are updated, notifications stored in existing holds are not changed. Consequently, some holds may be storing invalid notification data.

It would be useful to have a mechanism to warn the user or staff member that holds exist and may need updating, or to have a process to selectively update the holds automatically.

There are many ways to approach this. One proposed solution is described in this launchpad bug: Read more »

Category

Status: 
Under review

Circulation - Text Messaging Set Up Indicator for Holds

Tags:
6

As an e-mail address is already indicated at the patron account masthead, I would like to suggest that a simple indicator be placed in the same location indicating a patron has decided to be notified of waiting holds and due date reminders via text messaging. It would help reassure staff that patrons are receiving their notices and patrons that there getting notices before items are late or items are returned to the owning libraries.

Category

Status: 
Under review

View Holds on a Title Record in Staff Client - filter by org unit

7

-- Viewing the total list of holds 

  Read more »

Category

Status: 
Under review

Hold routing in case of closure

8

If a library is going to be closed (emergency closure, scheduled renovations, etc.) – we'd like a way to either route all holds that are to be picked up at that branch to a different branch, or an option to suspend holds that are to be picked up at that branch until after closure is finished.

Related – if a library shuts down, be able to control where new pickup location will be.

 

Category

Status: 
Under review

Holds on missing items

Tags:
42

If an item has a hold on it and gets marked Missing, it should immediately retarget the hold.

If it is the last copy so cannot retarget the hold, it should cancel the hold and notify the patron.

 

Category

Status: 
Under review

Easier Way to get to View Holds

11

Currently to find out where a patron falls in a list of requests for the same item, staff is restricted to first switching to “Show in Catalog”.  It would be an enhancement if staff could access this information whenever, and wherever, they are viewing the title of the item in question.  Particularly when in the “Hold” tab of the patron’s record. Read more »

Category

Status: 
Under review

Edit Activation Date option while Placing Hold

17

When placing a hold that the patron does not want in a while, please create an option to edit the activation date right on the request page.

Category

Status: 
Under development

Active search field on Hold Screen

4

An active search field be available on the hold screen in order to eliminate using the dropdown menu to return to the OPAC view to continue searching for items.

Category

Status: 
Under review

Local holds

0

Holds to be placed on local items only and not go to out of town if local library owns it even if the item is out.

Category

Status: 
In the attic
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