Circulation

Automatically Set Home Library with Zip Code Provided

2

When a patron applies for a new library card, or changes addresses for that matter, woudln't it make sense to have the home library automatically be set to match the patrons zipcode and not the library presenting the card?  If not, I'm curious as to the reason why it doesn't ? It justs seems like a confusing aspect of the software. If a patron wants to change the pick up library it is an option the way things stand now.

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Category

Status: 
In the attic

Option to email a receipt

2

I understand that we may someday be able to offer an emailed Date Due receipt to patrons after they check out, but I would also like to be able to offer patrons an emailed receipt when they pay overdue fines or  after they pay for lost and damaged items. 

Category

Status: 
In the attic

block accounts with billed books

0

Old system would prevent patrons from using their account if a book was marked "lost"  even if it was below $10.

In a related issue - couls evergreen be able to prevent a partial payment on a "lost" item.

Category

Status: 
In the attic

Claims Returned Receipt

4

When an item is marked Claims Returned, it would be helpful to be able to trigger a configurable receipt (presumably through the Action Trigger Notifications interface) that we could give to the patron that explains our policy.

Category

Status: 
Under review

Circulation - Recognize State Identification Barcodes

1

Why can't we use patron state license and identification barcodes in the ILS to identify someone?

November 4th 2013 In a report to the MBLC The Buyer Focus Group released by Kress & Associates indicated that there was a great desire by Massachusetts residents to have a state wide library card. This library card would allow any legal resident to check out items from any particpating library within Massachusetts. Nothing has been done since to move in this direction. Read more »

Category

Status: 
In the attic

Items out total

2

When an item is marked "Claims Returned" it still shows up in the Items out total in the patron info portion of the screen. This gets confusing when a patron doesn't have any items actually checked out. Is there a way to remove this from the total?

Category

Status: 
In the attic

Create an Address "Invalidate" Button

13

The buttons that allow us quickly mark an email address or phone number as "Invalid" are really useful. A similar button to show that an address was invalid would save a huge amount of time and would help cut down on the number of Alert Messages. I type individual Alerts about updating mailing addresses for patrons at least 3 times a day, and sometimes many more!

Category

Status: 
Under review

Discard/Weed Workflow Improvements

4

When either weeding or finding individual items that should be removed from the collection, circulation staff need an easy and efficient way to mark items for discard/weed so that they can be sent to cataloging staff for further resolution. Currently, only staff with cataloging permissions can change an item status to discard/weed. Read more »

Category

Status: 
Under review

Damaged Items - Workflow Improvements

2

When a returned item is damaged, staff would like an easy option to charge the patron for the damage at time of check in. Staff would mark the item damaged and be given the three options of no charge, charge a variable amount in free text, or full item price and processing fee. Taking this action would also mark the item as damaged, making it invisible in OPAC searches and not holdable. When staff chooses the option to charge full price, if a price is entered in item attributes, either a default price or a price assigned at cataloging, the price is shown to staff but cannot be edited. Read more »

Category

Status: 
In the attic

New Receipt for Pre-Cats

9

When pre-cats are checked in, they give a pop-up message indicating the item should be fixed - it would be even better for our workflow if it would print out a routing slip / receipt so that it could be slipped in the book and sent to cataloging for cleanup.

Category

Status: 
Under review
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