Automatic Renewal of materials if items have renewal available

33

It would be beneficial to patrons to have automatic renewal available if the item or items they have checked out has renewals available.

Category

Status: 
Under review

Comments

Re: Automatic Renewal of materials if items have renewal ...

A C/W MARS library has suggested automatic renewals.  This is different than the Library Setting Checkout auto renew age.

This automatic renewal would renew the item, if eligible renewals are available, when the due date is reached. The library often finds overdue items on a patron record, accruing fines, and the item still had renewals left.  The automatic renewal would prevent the fines.

Joan

 

Re: Automatic Renewal of materials if items have renewal ...

Moderator

See also  https://bugs.launchpad.net/evergreen/+bug/1636923

One piece of this enhancement I think would be important is if, for some reason, the automatic renewal is not allowed, we need to send some kind of notice to the patron letting them know the item has not been renewed. I could see cases where a patron gets accustomed to their circs automatially renewing and then being surprised when one item doesn't renew because there's an outstanding hold on it.

Re: Automatic Renewal of materials if items have renewal ...

I like the automatic renewal idea but I also think the messages when an automatic renewal is not allowed would be crucial to making it work effectively. I think having some sort of notification email/message sent to the patron if a renewal is not available would be helpful. Items with a 14-day loan/no-renewal or items checked out by a patron that are owned by another library (i.e. patron in Sterling checks out a Leominster book that has no renewals or has already been renewed) would be two examples.

Re: Automatic Renewal of materials if items have renewal ...

Our library would not be in favor of this, or at least we'd want the ability to turn this off for all of our items. This has the net effect of increasing the circulation period of many of our items to nine weeks, which we are not willing to do.

Re: Automatic Renewal of materials if items have renewal ...

Moderator

OK, then, if we implement this feature, we'll need to make sure there is a library setting to enable it, but we also probably need an option for whether this behavior is determined by the library that owns the item or the library that is circulating the item. I expect different Evergreen sites will want this handled differently.