Items out total


When an item is marked "Claims Returned" it still shows up in the Items out total in the patron info portion of the screen. This gets confusing when a patron doesn't have any items actually checked out. Is there a way to remove this from the total?


In the attic


Re: Items out total


Hi Amanda,

Thank you for submitting the idea! 

There is actually a setting that allows you to configure whether or not the claims returned items are included in the Items Out tally. If you contact somebody at C/W MARS, they should be able to let you know about policies for using this setting (if any) and how to configure the setting.

I'm gong to place this idea in the attic since it is a configuration issue.