Show only active hold count on item details page

25

A coworker put an item on hold, and the Item Details page said something like "10 holds on 2 items."  Because of this, she thought the item wouldn't come in for awhile, but then it came in the next day.  She checked to see why it came in for her so fast, and it turned out that all 10 of the other holds were suspended.

I know it's almost impossible to estimate how quickly an item might get to a patron for a variety of reasons, but her feeling was that since suspended holds aren't affecting the queue wait, then they shouldn't be included in the count.  For items with long hold lists, including lots of suspended holds might discourage someone from placing it on hold at all. Thanks.

Brian in Chelmsford

Status: 
Under review