Implemented Development Ideas

Problem linking from patron holds to catalog for items we don't own

4

I encounter this situation regularly, but a recent experience is a good example of this problem.  A patron called to check her position in a hold queue, so I went into her account holds screen.  From there I was able to tell her she was #1 on the list, but she said when she placed the hold there were three copies and wanted to know why her hold hadn't been filled yet. Read more »

Status: 
Completed development

Interface should provide a clear distinction between delayed and cancelled items

0

The cancelled lineitem status is used for two distinct types of order statuses: those that are truly cancelled (i.e. the cancel reason is configued to not keep debits) and those that are just delayed (i.e. the cancel reason is configured to keep debits). The acquisitions interface should make a clear distinction between these two different statuses. 

This idea was raised at the fall 2013 acquisitions meeting and was identified as a top priority for acquisitions. Read more »

Category

Status: 
Completed development

Add a "Expired/Cancelled Holds" tab in patron online My Account

10

Our circ staff asked me to submit a request to add a way for patrons to log into their account and see holds that have been cancelled/exipred and sent back - exactly what staff can already see in the staff client. 

Sometimes patrons know they placed something on hold, but for whatever reason missed the hold notification, and so from their point of view it has just "disappeared."  Circ thought that allowing patrons to view these would help show what happened to them, and also give patrons an easy way to re-request them. Read more »

Status: 
Completed development

Develop a Mobile Friendly Catalog, not an App, but a catalog that shows well on mobile devices.

13
Status: 
Completed development

Use radio buttons instead of a parts dropdown menu for holds

8

Because patrons often don’t understand or don’t see the parts dropdown menu when placing a hold, it would be nice to show radio buttons instead of a dropdown when the number of parts is small. Also, the layout and language make a big difference in how intuitive this screen is—compare Noble’s PAC to CWMARS for a good example.

Category

Status: 
Completed development

Show "Issues Held" only for the scope you are searching.

4
When searching within a particular library’s scope, the holdings summary information under “Issues Held” should be limited to that library. You should not see the holdings summaries for all NOBLE libraries.

 

Category

Status: 
Completed development

Add a Link Field for Report Templates

3

When creating or editing a template, we would like to be able to enter a URL as well as a Title and Description.  The URL could be used to link from the report template to documentation for running the report, which could include tips, screencasts, etc.  This link should display in a column in the list of templates in a folder, as well as when the template is open to create a new report.  (Anywhere there is a display of template name and description, we'd like the option to also see the link. Read more »

Category

Status: 
Completed development

Add a place to add notes for each filter in a report template

5

Templates currently display each filter with this information:

Circulation -> Workstation -> Owning Library

Circulation -> Circulating Item -> Circulating Library

This is somewhat helpful for understanding what the report is doing but we'd like to be able to add a descriptive note to each filter in a template to help the user understand what choice they are actually making. 

See the screenshot for an example.

 

 

Category

Status: 
Completed development

Patron notification for approaching account expiration

30

 It would be great if the system gave patrons an advance warning about their accounts expiring and explained in commonplace language what that meant and how to remedy. Notifications should be sent by email, but might also appear when patrons log into their accounts or on a checkout receipt.

Category

Status: 
Completed development

Void billings on long overdue items marked claims returned

11

Need a setting to void billings on claims returned items that have reached long overdue status.  If it's claimed returned, we do not want to charge the patron for the item.

Category

Status: 
Completed development

Display cancelled hold information for patrons

Tags:
22

In holds history, cancelled holds should display who cancelled it (staff, patron, automatic by system - expired, didn't pick up, etc.) If it was cancelled by staff, display the cancel note.

Status: 
Completed development

Review and revise reports after they are run

22

After you run a report, there's no way to go back and check the criteria you entered into the report, or to revise it to change the criteria or even just to change the notification e-mail address for a recurring report.

Category

Status: 
Completed development

Expanded icon set

16

Need a better icon set, with separate icons for book on CD, book on MP3, downloadable audio, ebook, book on Playaway, etc.

 

Vickie Turcotte

Chelmsford Public Library

MVLC

Status: 
Completed development

Link to Library Information

12

We would like the library name in the item display be a link directly to a page with contact information and directions about that library.

Status: 
Completed development

Expired holds shelf items should not display items expiring today

13

The Browse holds shelf limit to shelf-expired items displays items that expired on or before today's date. It should only display items that expired previous to today's date.

Category

Status: 
Completed development

Change billing and fines payment so no negative balance is possible

15

 Patron claims they returned an item still on their card. You DO NOT make it Claims Returned. Instead, you go to the shelf, find it and run it through check-in using Amnesty Mode. This creates a NEGATIVE BALANCE in the patron's record. Please get rid of NEGATIVE BALANCE FUNCTION.

Category

Status: 
Completed development

Billing should support other statuses inlcuding billed, lost, and lost and paid

16

 When an item is long overdue, rather than have the status be LOST, which is untrue, can the status show as  OVERDUE?  Or IN BILLS? 

When we MAKE an item status LOST, because a patron pays for it, then it can be called LOST.

Category

Status: 
Completed development

More flexibility in options for the way Evergreen fills holds

2

The full projects details are available at http://blog.esilibrary.com/2012/04/16/sharing-code-is-caring/. Two options that this enhancement will cover include:

  • The ability for a consortium to set priority for holds to be filled at the item's owning library instead of the checkin library.
  • The ability to send a title home (if there is a waiting hold) after x number of circs.

 

Category

Status: 
Completed development

Simple method for excluding electronic resources from search results

Tags:
12

 A checkbox for excluding electronic resources that can be placed on the basic and advanced search pages. 

http://masslnc.cwmars.org/node/2550#Simple_method_for_excluding_electronic_resources_from_search_results

 

Status: 
Completed development

Ability to browse by title, author and subject

Tags:
5

 An enhancement for an alphaetical browse for title, author and subject.

http://masslnc.cwmars.org/node/2550#Ability_to_Browse_by_Author_Title_and_Subject

Status: 
Completed development
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